If you have any queries or comments about any ITV programmes or services, please send an email to ITV Viewer Services at viewerservices@itv.com

The team can also be contacted via telephone on 0344 88 14150 (option four)

Calls are inclusive in allowances on landlines and mobiles, or otherwise cost the same as a call to a standard UK landline number starting 01 or 02.

Sky Channel Number Changes

From 1st May 2018, Sky are moving many channels on their Programming Guide. For more information, please go to Sky.com/channelchanges

The Sky Channel numbers from 1st May 2018 are:

ITV - 103

ITV2 - 118
ITV3 - 119
ITV4 - 120
ITVBe - 131

ITV+1 - 203
ITV2+1 - 218
ITV3+1 - 219
ITV4+1 - 220
ITVBe+1 - 231
ITV Encore closes as a channel on 30th April 2018.

Freesat, Freeview, YouView and Virgin Media customers are not affected.

For a full list of Sky Channel Numbers, please see http://tv.sky.com/tv-guide


The accessibility of our services is important to us. If you are having difficulty getting in touch with our customer services and require an alternative method of contact for response then please let us know as we will always try and make an adjustment to engage with you in the most appropriate way.

Opening Times:

Monday to Friday 9:00am - 8:00pm

Saturdays 12:00pm - 8:00pm

Closed Sundays, bank holidays and bank holiday weekends

Alternatively you can write to us where we will be happy to discuss your requirement and/or endeavour to provide a suitable alternative.

Viewer Services
Gas Street
B1 2JT

The following have their own designated teams so if your enquiry relates to one of these programmes the Daytime team would love to hear from you:-

Good Morning Britain - email gmb@itv.com or telephone 0344 88 14150 (Option 1) lines are open 06:00-12:30 Monday to Friday

Lorraine - email lorraine@itv.com or telephone 0344 88 14150 (Option 1) lines are open 06:00-12:30 Monday to Friday

This Morning - email thismorning@itv.com or telephone 0344 88 14150 (Option 3) lines are open 09:00-12:30 Monday to Friday