Engineering Announcement

On Monday 2nd February ITV closed the Central South West (Ridge Hill), Central South (Oxford) and Meridian East (Midhurst) commercial sales areas and expanded the neighbouring regional coverage. Depending on which TV platform you’re using, you may have been prompted to retune your TV/set-top box to ensure you continue to receive the ITV, ITV+1 and ITV HD services. Series links for reminders and recordings may also need resetting to ensure no loss of service.

Freeview viewers who require further information or assistance should contact the Freeview Advice Line on 03456 505050. Retuning instructions are available here:

Viewers using other platforms should contact their service provider or email the ITV Viewer Services team:

If you have any queries or comments about any ITV programmes or services, please send an email to ITV Viewer Services at

The team can also be contacted via telephone on 0344 88 14150 (option four)

Calls cost the same as a call to a standard UK landline. Calls from other networks may be higher, and from mobiles will be considerably more.


The accessibility of our services is important to us. If you are having difficulty getting in touch with our customer services and require an alternative method of contact for response then please let us know as we will always try and make an adjustment to engage with you in the most appropriate way.

Opening Times:

Monday to Friday 9:00am - 7:00pm

Saturdays 10:00am - 7:00pm

Closed Sundays, bank holidays and bank holiday weekends

Alternatively you can write to us where we will be happy to discuss your requirement and/or endeavour to provide a suitable alternative.

Viewer Services
Gas Street
B1 2JT