If you have any queries or comments about any ITV programmes or services, please send an email to ITV Viewer Services at viewerservices@itv.com

The team can also be contacted via telephone on 0344 88 14150 (option four)

Calls cost the same as a call to a standard UK landline. Calls from other networks may be higher, and from mobiles will be considerably more.

Technical Announcement

ITV3+1 and CiTV via Freeview

From 30 March 2016, the hours of broadcasting for ITV3+1 on the Freeview platform (channel 34) will be 6pm to midnight daily.

There will also be a background technical change to CiTV (channel 122) but the hours of broadcast for the channel will remain at 6am to 6pm daily on Freeview.

Many TV's and boxes will pick up the changes automatically and recordings will remain unchanged but some viewers will need to retune their Freeview equipment on or after 30 March in order to continue to watch the above channels. Viewers should also check any recording bookings and series links they have.

Freeview viewers who require help with retuning can visit www.digitaluk.co.uk/howtoretune

For further information please email the ITV Viewer Services team: viewerservices@itv.com

ITV HD via Sky and Freesat

ITV is making changes to bring more relevant regional content to some high definition (HD) viewers in the ITV Yorkshire, ITV Anglia and ITV Tyne Tees regions.

From 31 March 2016, additional regional services will be available in HD for viewers watching via satellite in the above areas.

The new ITV HD regions, which will replace the substituted HD region currently being broadcast, are:

ITV Yorkshire West HD
ITV Anglia East HD
ITV Tyne Tees HD

The new ITV HD services will be carried on satellite throughout their respective regions. Until further technical capacity becomes available, viewers watching via satellite in the ITV Yorkshire East and ITV Anglia West regions should continue to switch to standard definition services in order to watch their regional news and programmes.

All satellite viewers in the ITV Yorkshire, ITV Anglia and ITV Tyne Tees regions should check any recording bookings and series links they have scheduled on or after 31 March 2016 and re-instate them, if necessary. Most digital satellite boxes will pick up the changes automatically but some viewers may need to reboot their box if there is a loss of ITV HD.

Freeview HD and Virgin Media HD viewers in the above regions are not affected by the changes being made and should continue to view their regional news and programmes on the standard definition service.

For further information please email the ITV Viewer Services team: viewerservices@itv.com

Accessibility

The accessibility of our services is important to us. If you are having difficulty getting in touch with our customer services and require an alternative method of contact for response then please let us know as we will always try and make an adjustment to engage with you in the most appropriate way.

Opening Times:

Monday to Friday 9:00am - 7:00pm

Saturdays 10:00am - 7:00pm

Closed Sundays, bank holidays and bank holiday weekends

Alternatively you can write to us where we will be happy to discuss your requirement and/or endeavour to provide a suitable alternative.

Viewer Services
Gas Street
Birmingham
B1 2JT

The following have their own designated teams so if your enquiry relates to one of these programmes the Daytime team would love to hear from you:-

Good Morning Britain - email gmb@itv.com or telephone 0344 88 14150 (Option 1)

Lorraine - email lorraine@itv.com or telephone 0344 88 14150 (Option 1) lines are open 06:00-12:30 Monday to Friday

This Morning - email thismorning@itv.com or telephone 0344 88 14150 (Option 3) lines are open 09:00-12:30 Monday to Friday