If you have any queries or comments about any ITV programmes or services, please send an email to ITV Viewer Services at viewerservices@itv.com

The team can also be contacted via telephone on 0344 88 14150 (option four)

Calls cost the same as a call to a standard UK landline. Calls from other networks may be higher, and from mobiles will be considerably more.

Sky Channel Number Changes

From 1st August 2017, some ITV channels on Sky will move to a new Sky channel number.

The new channel numbers are:

ITVBe - 149 (except in Scotland where ITVBe is 131)
ITV2+1 - 179
ITV3+1 - 180
ITV4+1 - 193
ITVBe+1 - 206
ITV2 HD/SD - 207
ITV3 HD/SD - 208
ITV4 HD/SD - 225
ITV Encore - 263
ITV Encore+1 - 268

All other channels stay the same. Freesat, Freeview, YouView and Virgin Media customers are not affected.

For a full list of Sky Channel Numbers, please see http://tv.sky.com/tv-guide


The accessibility of our services is important to us. If you are having difficulty getting in touch with our customer services and require an alternative method of contact for response then please let us know as we will always try and make an adjustment to engage with you in the most appropriate way.

Opening Times:

Monday to Friday 9:00am - 8:00pm

Saturdays 12:00pm - 8:00pm

Closed Sundays, bank holidays and bank holiday weekends

Alternatively you can write to us where we will be happy to discuss your requirement and/or endeavour to provide a suitable alternative.

Viewer Services
Gas Street
B1 2JT

The following have their own designated teams so if your enquiry relates to one of these programmes the Daytime team would love to hear from you:-

Good Morning Britain - email gmb@itv.com or telephone 0344 88 14150 (Option 1)

Lorraine - email lorraine@itv.com or telephone 0344 88 14150 (Option 1) lines are open 06:00-12:30 Monday to Friday

This Morning - email thismorning@itv.com or telephone 0344 88 14150 (Option 3) lines are open 09:00-12:30 Monday to Friday