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Parenting helplines

Family LivesHelpline:  0808 800 2222   familylives.org.uk Empty Nest Syndrome

Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life. We know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents. Our role is to support all of you to achieve the best relationship possible with the children that you care about, as well as supporting parenting professionals.  We recognise that the best way to support families is to provide professional, non-judgmental support and advice in a way that all members of the family can freely access. We provide this through our 24 hour helpline, extensive advice on our website, our email and live chat services, befriending services, and parenting/relationship support groups. 

ParentLine ScotlandHelpline:  08000 28 22 33parentlinescotland.org.uk

We get calls from parents, grandparents, aunts, uncles, brothers, sisters, neighbours and friends who all want the same thing - to try and make things better.  Many callers get in touch with us when they are at the end of their tether and feel like they can't cope anymore.  Sometimes callers are embarrassed about asking for help but they soon find that just talking things through can really make a difference.  If you have a problem, don't wait until you feel things get out of control.

Action for Childrenactionforchildren.org.uk Parent Talk

Concerned about Covid-19? You’re not alone. We’ve pooled practical advice on everything from family life to home schooling.  Down-to-earth parenting advice you can trust.  We’re on hand to support parents, when you need us. Browse our articles on the most common parenting questions from our experts.  Or talk one-to-one with a qualified parenting coach about anything that’s worrying you.  It’s all free, and no topic is too big, small, or embarrassing.

Children and Family Court Advisory and Support Servicecafcass.gov.uk

Cafcass represents children in family court cases in England. We independently advise the family courts about what is safe for children and in their best interests. We put their needs, wishes and feelings first, making sure that children’s voices are heard at the heart of the family court setting. Operating within the law set by Parliament (Criminal Justice and Court Services Act 2000) and under the rules and directions of the family courts, we are independent of the courts, social services, education and health authorities and all similar agencies.

Channel Mumchannelmum.com 

Channel Mum is the friendliest and most honest community for mums everywhere.  There is always a place for you here, because we know it takes a village to raise a child.  You can also chat to other mums and professionals in the Channel Mum Support Group.

Home-Starthome-start.org.uk Find your nearest Home-Start

Home-Start volunteers help families with young children deal with the challenges they face. We support parents as they learn to cope, improve their confidence and build better lives for their children from birth to starting school.  Families struggling with post-natal depression, isolation, physical health problems, bereavement and many other issues receive the support of a volunteer who will spend around two hours a week in a family’s home supporting them in the ways they need.  


ERICHelpline:  0808 169 9949Email: helpline@eric.org.ukeric.org.ukGuide to potty training

ERIC is the only charity dedicated to helping all children and teenagers manage and overcome distressing continence conditions. Whether it’s a toilet-training issue, daytime wetting, bedwetting or soiling problem - ERIC provides expert support, information and understanding to children and young people and enables parents, carers and professionals help these children establish good bowel and bladder health for life.


YoungMindsHelpline:  0808 802 5544youngminds.org.uk Parents' Information Service gives advice to parents or carers who may be concerned about the mental health or emotional well being of a child or young person.

One Plus One oneplusone.org.uk

One Plus One is an online relationships resource offering information and support through an interactive website Click and online courses such as See it differently designed to help couples see the impact of their arguments on children and learn how to do it differently, and Getting it right for children to help separated parents communicate without distressing their children.


MumsMeetUp connects mums locally and across the UK.  It provides a quick and simple solution for mums to find others in their area, in the same boat, and to go on the journey of being a mum together - creating proper real life friendships for them and their children.  Within just a few clicks mums are able to search their county and locality to find mums similar by age, age of child and circumstances (such as mums to be, working mums, single parent mums & more).  Additionally, mums of children with disabilities are able to search by similar conditions, as well as location.  It is a web based app which works just as well on mobiles as on all screen sizes.

Mumsnetmumsnet.comToddler Tantrums

Netmumsnetmums.com A unique local network for Mums (or Dads), offering a wealth of information on both a national and local level. Once registered, you can access details for all kinds of local resources, from child-friendly cafes to childminders, places to go etc.

National Women’s Registernwr.org.uk 

We’re here to connect women who are interested in everything and talk about anything.  If you would like to meet other women to share and explore thoughts, ideas and experiences, then NWR is for you. Enjoy lively, stimulating conversation and broadened horizons whilst having fun and meeting people.

GingerbreadSingle Parent Helpline:  0808 802 0925gingerbread.org.uk 

One Parent Families/Gingerbread is the leading national charity working to help lone parents and their children.

Dads Housedadshouse.org.uk 

Dads House aim is to make sure children remain the priority after divorce, separation or bereavement.  There are many ways in which we help dads and families, including offering emotional support, combating loneliness and isolation by being available to chat with Dads on the phone or in-person at our drop-in centre, breakfast clubs, law clinics, food banks and accommodation/housing. Our goal is to have drop-in centres around the UK run by Dads.

Families Need FathersHelpline:  0300 0300 363fnf.org.uk

Help with shared parenting issues arising from relationship breakdown whether you’re the mum or dad, married or unmarried.

Grandparents PlusCall:  0300 123 7015 grandparentsplus.org.uk 

Grandparents Plus is the only national charity (England and Wales) dedicated to supporting kinship carers - grandparents and other relatives raising children who aren't able to live with their parents.

New Family SocialHelpline:  020 3880 2683newfamilysocial.org.uk 

New Family Social promotes the care and upbringing of children by LGBT adopters and foster carers by allowing these families to socialise and share support in a safe environment. It helps to create a wide pool of adopters and foster carers by raising awareness and encouraging and supporting prospective adopters and carers, and by promoting their utilisation and fair treatment. It also works to advance public awareness and acceptance of these families in the interest of the growing number of children being cared for by them.

Pink Parentspinkparents.org.uk 

Pink Parents offer a range of support services and social activities for all Lesbian, Gay, Bisexual and Transsexual families, whether you are considering parenting, have grandchildren, are fostering or adopting or are an Uncle or Aunty, PinkParents can offer you support and a place to meet new friends.

NHS Live Well LGBT Paths to parenthood

If you're a gay man or a lesbian, it doesn't mean you have to go through life without having a family of your own. The options available to potential gay and lesbian parents are wider now than ever before.

 Being a Step Parentbeingastepparent.co.uk

BeingAStepParent contains over 90 articles written by experts who continually update and add new content.

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Weekdays 12.30pm