App

Couple up with our brand new app!

Delete those selfies, clear the group chat and get that smartphone of yours beach body ready in time to download the Love Island app!

This year, you'll be able to get up, close and personal with our hot new arrivals as the Islanders are well and truly in the palm of your hands. If you haven't already downloaded the app, be sure to click here to download on Apple devices and click here to download on an Android.

Get ready to crank up the temperature and cast your vote on which Islander deserves to love another day, and who should be dumped from the Island for good. The power is at your fingertips - can you feel it?

There's only one place for juicy exclusives, breaking news and the latest villa action, and that's on the official app! Stay up to date with all the Islander goings on with exclusive messages delivered fresh and daily to your smartphone or tablet.

Get sipping from our personalised water bottles!

The Islanders have had them, but now it's your turn... Fancy coupling up with your very own personalised Love Island water bottle? Get firing up the app now and one could be yours!

All this summer we've been giving you the chance to get your hands on them, and there's still a number of limited edition blue bottles available in app now, whilst stocks last.

Due to phenomenal demand, our white water bottles were an absolute sell out! You didn't mug us off, you got them in your thousands! But if you want to be kept updated on when white bottles are available to buy again, please send your email address to:

productalerts@loveislandshop.co.uk.

Please bear with us as it may be 4 to 6 weeks or so, but we'll keep grafting hard for you...

Find out more about our Love Island app, including those all important download links, right here

Vote FAQ's

Voting FAQ's

1. How can I vote via the Love Island app?

You can vote by downloading theLove Island app for iOS (iOS 9 or later) or Android (Android 4.1 or later) on your smartphone. Because there are many types of smartphones available, we cannot guarantee the app will work on all smartphones with the correct operating versions specified above.

2. How do I get votes?

If you have the iOS app, when you go into the voting section you will be prompted to authenticate your device using your Apple ID in order to be able to vote. You will only have to do this once per device and you will not be charged. Authentication is done solely to enable you to be able to vote.

With the Android version, authentication occurs automatically.

3. How much does it cost to vote using the app?

It’s free to vote via the app. Data charges may apply, please check withyour network provider for details.

4. What can I vote for?

We are going to need your help in lots of different ways.We may need to you choose who stays on the island and who goes in or who gets a treat.

Each time we need your help, a new vote event will automatically appear in the app at the bottom of the screen.

5. How many votes will I get?

You’ll only be able to vote once per voting event per eligible device. A voting event is classed as one complete vote, from when the vote opens until it closes. A voting event could open and close during a show or could last a few hours or even more than a day. If a voting event is open for longer than a day (e.g. Sunday to Monday), users of the app will be limited to one (1) vote per day of the voting event.

Depending on the type of vote, you’ll be asked to do different things. For example, you might be asked to save your favourite islander, or to pair up a boy and a girl, or pick up to four islanders to go on a date. In every case it will be explained in the app what you need to do foreach vote. Once you have tapped ‘Confirm’ you can’t vote again for that particular voting event from that device.

6. Can I cancel my vote if I made a mistake?

Yes. On any given vote you are given the option to confirm or cancel your vote at the end. Once you have confirmed your vote you cannot cancel or change it.

7. I have downloaded the app but can’t see anything to vote on?

There are five main reasons why you may be unable to see a voting event:

i No voting events are currently open

Voting events will only appear on eligible devices when they are open.

ii Your device is not eligible

Your devices must be linked to an Apple or Google Play account. You can have a maximum of six devices linked to each Apple or GooglePlay account. Any additional device will not be eligible to vote.

iii Your 3G or internet connection may have dropped

If your device is eligible and you know a vote has started but you can’t see it in your app or submit your vote, your 3G or internet connection may have dropped. Try moving to a different location and then force the app to close:

On Apple devices:

  1. Double-click theHome button.

  2. Swipe left or right until you have located the Love Island app.

  3. Swipe the app up to close it.

Then re-open the app and the open voting events should now be showing. If not, please go to ‘Report A Problem’ in the app and fill in all sections of the form there. Or you can contact ITV Customer Care on 0344881 4150 or email itvihelp@itv.com.

On Android devices:

Go to “Settings” then “Application Manager”. Scroll down until you find “Love Island”, tap on it and choose “Force Stop”

Then re-open the app and open voting events should now be showing. If not, please “Report A Problem”.

We don’t recommend voting whilst on the move as your signal strength may vary.

iv There has been a technical error

In the unlikely case that a technical error occurs, an information message should appear in the app. If there is no obvious reason for the error please go to the ‘More’ tab, then go to ‘Report A Problem’ in the app and fill in all sections of the form there. Or you can contact ITV Customer Care on 0344 881 4150 or email itvihelp@itv.com.

v You have already voted

You can only submit your vote once on each device per voting event.

8. CanI use my votes in other programmes?

No. Votes can only be used for the 2017 series of LoveIsland.

9. Can I ‘rollover’ votes to other voting events?

No. Each vote is linked to a particular voting event, and can only be used for that event.

10. Can I move my votes between devices/on to a new device?

You cannot move unused votes between devices.

11. What happens if I delete the app?

If you delete the app, you can download it again and you will still be able to vote as long as you log back in with the same Apple ID or Google Play account details.

12. Does the app use cookies?

Yes. The app uses Functional Cookies to improve your experience. We only collect anonymous information, and do not collect personal information. Some functionality in the app depends on the use of cookies. If you don’t agree to this, then you should not use the app.

The following cookies are used on the app:

· WelcomeBlock: We use this cookie to remember if you choose"do not show this screen again" on the welcome page.

· Poll: We use this cookie to store graphical states. For instance, when you vote, the icon changes from ‘Vote Open’ to ‘Voted’.

The cookies used by the app have a lifespan that ranges from several minutes to several hours. Some of the cookies are persistent and will never expire.

Blocking or deleting cookies at app level is not possible. However, deleting the app from your device will delete all associated data and cookies.

For more information about how ITV uses cookies across its services, go to www.itv.com/cookies.

13. What are the details of the cookies that are used by the app?

LoveIsland Shop

Cookie name: _session_id, _secure_session_id

Purpose of cookie: Allows the provider of the Love Island store(Shopify) to store information about your session (referrer, landing page,etc).

Expiry date of cookie: When the session ends

Cookie name: _shopify_visit
Purpose of cookie: Used by our provider’s internal stats tracker to record the number of visits to the Love Island store.

Expiry date of cookie: Persistent for 30 minutes from the last visit

Cookie name: _shopify_uniq
Purpose of cookie: Counts the number of visits to a store by a singlecustomer.

Expiry date of cookie: Midnight (relative to the visitor) of the nextday

Cookie name: cart
Purpose of cookie: Stores information about the contents of your cart.

Expiry date of cookie: Persistent for 2 weeks

Cookie name: storefront_digest
Purpose of cookie: This is used to determine if the current visitor has access to the Love Island shop.

Expiry date of cookie: indefinite If the shop has a password

LoveIsland App

For advertising cookies set by ITV we use the following (extract from itv.com/cookies with relevant additions in yellow):

Organisation setting the cookies: AiMatch

Name of cookie: MID
What does it do? We use this cookie to identify whether a user of our website (or app) has cookies enabled. If this cookie identifies that a user has cookies enabled, a second ‘MID’ cookie is dropped.This cookie helps us to identify each unique visitor but is anonymous in nature.

Name of cookie: HINT
What does it do? We use this cookie to ensure that we are consistently directing our users to the same components of our website (or app) to ensure a consistent and relevant advertising experience. This helps us ensure the integrity of the sequence of advertising that is seen by our users, and helps us to apply caps on the frequency with which our users see particular adverts.

CookieName: LViS enmasse session id
Purpose: This cookie enables us to restore a session by identifying your device. It also helps with improving performance on the server side

Expiry date of cookie: When the session ends

CookieName: Crashlytics id
Purpose:to identify a unique device

Expiry date of cookie: When the session ends

14. Is any other information stored from my use of the app?

Yes, the Love Island app uses Google Analytics to track use of the app to drive product development decisions. For more on how Google uses your data, please visit http://www.google.com/policies/privacy/partners/

15. What does the “restore purchase” button in the iOS version of the app do?

The “restore purchase” button doesn’t do anything in the iOS app. It has been included because this is an Apple requirement for the app.

16. My question isn’t answered here, where can I get further assistance?

In the app go to ‘Report A Problem’ and fill in all sections of the form there. Or you can contact ITV Customer Care on 0344 881 4150 or email itvihelp@itv.com

17. Who can I contact if I have a query that’s not about voting?

You can email ITV Viewer Services at viewerservices@itv.com

App FAQs

The Love Island app returns for another year with a range of brand new features. Available from the beginning of the series, app features include:

  • Get messages from the Island straight to your Inbox
  • Take part in polls and trivia
  • Predict what’s going to happen next in the show
  • Rate our Islanders with our sexy swiper poll
  • Vote throughout the series to send people in or out of the villa