Eurostar passengers: What to do if you are affected by today's strike action

Tuesday 23 June 2015 at 4:46pm

Credit: PA

Eurostar has suspended all services for the rest of the day following a fire in a tunnel caused by Calais port workers protesting.

If you have a train booked or were due to travel here is what you should do:

If your train has been cancelled customers are advised to postpone their trip
Request a refund or free ticket exchange by filling in the form here
If you have an online account click here
Those exchanging can choose to travel between 7am and 8.30pm tomorrow

A statement from Eurostar said: "We are sorry to our passengers for today's delays and cancellations. We expect a normal service to resume tomorrow."