Electrical retailer Currys refused to repair a customer's £800 TV when it was broken by a fly because they said it was an "act of God".
Chris Chamney bought the 65 inch LG TV on Boxing Day last year but it stopped working last week.
When he contacted the Fosse Park store in Leicester he purchased it from they refused to repair it and said it was not covered by the one-year warranty.
Instead, Mr Chamney was told he would be charged £95 to have the screen fixed.
He said: "I spoke to Currys and they said that they would look at it as it was still within its one-year warranty.
"But a couple of says later, I got a call from Currys technical support service saying they wouldn't repair it and were really vague as to why.
"I then rang Currys and they said a tinder fly had got stuck in the TV and had broken the pixels in the screen.
"They said it was an "act of God". They just said it wasn't covered."
Curry's PC World has since apologised to Mr Chamney and offered to repair his TV.
A spokesman said: "We are sorry that Mr Chamney's experience with us did not reflect our usual high standards.
"We understand LG are now repairing his TV but we will contacting him to offer a future gesture of goodwill and hope he is back enjoying his box soon."