EE and O2 fix network problems which stopped customers making and receiving calls

EE has reported problems Credit: PA

Mobile phone giants EE and O2 say that network problems that prevented some users from making and receiving calls have now been fixed.

Customers had deluged both firms with complaints that their phone calls were not connecting.

Both firms said they were aware there had been a glitch in the fixed line network, which is managed by BT, which was creating problems with calls to and from landlines, but it has now been repaired.

The official twitter account for O2 also told customers that the issue had been resolved.

EE had earlier admitted it was experiencing network problems meaning some customers cannot make or receive calls, the company has confirmed.

A spokesman had said: "We are aware of an issue with some customers not being able to make or receive calls, sorry for the inconvenience.

"It is being looked in to as quickly as possible and is a priority 1 for us."

O2 also issued a note to customers on its live status checker, saying it was aware that some customers were having difficulties making calls from their mobile to EE mobiles and to landline numbers.

The company later said: "This issue should be resolved now. It was an issue with BT, our call routing partner who resolved this as quickly as they could."