As evacuations from eastern Aleppo begin, here are some of the faces of those hoping to get to safety.
Many have been holed up in an open air warehouse as they wait to be allowed to leave the east of the city.
ITV News is on the ground as around 500 people, including children, have been arriving at the building every day.
They are forced to sleep on concrete floors and struggle to keep warm in the freezing cold.
ITV News Correspondent Dan Rivers said the conditions were among the worst he had seen in a camp.
"No tents, just a mattress on a freezing floor," he tweeted.
ITV News Editor Jonathan Wald said every family he had spoken to had lost a family member.
Abdul Hamid and his family arrived at the warehouse yesterday after fleeing east Aleppo. His wife's brother was killed during the siege of Aleppo.
Another boy told ITV News he had lost his brother.
The first convoy of people being evacuated is now underway.
Those requiring medical attention will be taken to safety first followed by groups of civilians and rebels.
As the first ambulances drove out it was reported shots were fired by pro-Assad forces.
Three people, including a rescue worker, are said to have been wounded
Follow the latest on our Aleppo coverage here