Services on the East Coast Main Line have been brought back under public control following the failure of the Virgin Trains East Coast (VTEC) franchise.
Trains on the vital route between London and Scotland are being run by the Department for Transport’s (DfT) Operator of Last Resort, branded as London North Eastern Railway (LNER).
The first LNER service departed from Newcastle to London King’s Cross at 7.54am on Sunday.
VTEC, a joint venture between Stagecoach (90%) and Virgin (10%), began operating in March 2015.
It is business as usual
The firms agreed to pay the Government £3.3 billion to run trains until 2023, but the contract was ended prematurely after they failed to achieve revenue targets.
LNER will operate until a public-private partnership takes responsibility for both trains and track operations in 2020.
All VTEC staff have been transferred to LNER as part of the transition.
Managing director David Horne said: “Our immediate priority is ensuring a smooth transition for customers, staff and the communities we serve.
“Our message to everyone who depends on this service is that it is business as usual.
“Existing tickets are still valid on our services, and new tickets can be bought in the same way. The same scheduled trains are also in operation.”
The East Coast route connects London King’s Cross to stations in the North and Scotland including York, Leeds, Newcastle, Edinburgh, Aberdeen and Inverness.
Transport Secretary Chris Grayling refuted accusations from Labour and trade unions that his decision to end VTEC’s franchise early was a “bailout” worth £2 billion.
“Stagecoach will be held to all of its contractual obligations in full,” the minister said.
VTEC is the third private operator to fail to complete the full length of a contract to run East Coast services.
GNER was stripped of the route in 2007 after its parent company suffered financial difficulties, while National Express withdrew in 2009.
Trains were run by the DfT for six years up to VTEC taking over.