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  1. ITV Report

British Airways flights delayed due to 'technical issue'

A technical issue has caused disruption for British Airways. Credit: PA

British Airways flights are being disrupted due to a "technical issue", the airline has said.

The airline said some flights have been affected and accommodation has been offered where customers have been unable to fly overnight.

Flights to and from the UK's two busiest airports, Heathrow and Gatwick, appear to be among those affected.

By 9am on Thursday, 45 flights due to land at Heathrow had been delayed by more than 45 minutes.

The worst affected was Flight BA170 from Pittsburgh, in the US, which was more than 12 hours behind schedule.

Customers have complained of delays of several hours on Twitter and the airline says it is working on resolving the issue as soon as possible.

One customer tweeted that they had been seated on a plane for three hours without taking off and without any food provided for their children.

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A British Airways spokesperson said: “Our teams are working hard to resolve a technical issue which is affecting some of our flights, and we have rebooked customers onto alternative flights and offered hotel accommodation where they have been unable to continue their journeys last night.

“We are very sorry for the disruption to their travel plans.

“We are advising customers to check ba.com for the latest flight information and to ensure that contact details are up to date on their booking, so that we can provide the latest information.”

British Airways advises passengers to check the status of their flight. Credit: PA

Customers were urged to check ba.com for latest flight information and ensure their contact details are up to date on their booking.

It is the latest in a series of systems failures suffered by the airline in recent months.

In August, an IT glitch caused the cancellation of more than 100 flights and disrupted the travel plans of tens of thousands of passengers.

Rory Boland, editor of Which? Travel magazine, said: "This is the latest in a long line of British Airways technical glitches causing delays and cancellations and yet again it's thousands of passengers who are paying the price - left tired, frustrated and with a lack of information and assistance from the airline.

"BA must do the right thing and reroute passengers as quickly as possible, using other airlines where necessary, as well as informing customers facing disruption about their entitlement to compensation."