The six key ‘missed opportunities’ to save lives at Manchester Arena

ITV News Correspondent Dan Rivers on the damning findings of the report into the Manchester Arena terrorist attack


Lives may have been saved but for a series of “missed opportunities” to spot and stop suicide bomber Salman Abedi before his attack at Manchester Arena, a public inquiry has concluded.

If so-called Islamic State-inspired Abedi had been spotted and challenged, no one could know what he would have done but it is likely fewer people would have died, Sir John Saunders, chair of the Manchester Arena Public Inquiry, said in his report.

Abedi, 22, dressed all in black and carrying a huge backpack containing his home-made bomb, should have been identified as a threat and action taken sooner, after he was reported as suspicious by a member of the public.

Sir John concludes in his report: “Had that occurred, I consider it likely that SA (Salman Abedi) would still have detonated his device, but the loss of life and injury is highly likely to have been less.”


ITV News Correspondent Dan Rivers on the changes and lessons the report could lead to


The report, the first of three from the ongoing public inquiry, dealt only with security arrangements at Manchester Arena before the attack.

It criticises security arrangement at the venue, one of the largest and busiest in Europe, at the time of the attack, with both the Arena’s operators, SMG, their security and stewarding sub-contractors, Showsec and British Transport Police (BTP), and employees of all three, responsible for the missed opportunities.



The missed opportunities cited by Sir John were:

Sir John Saunders has revealed his findings Credit: Peter Byrne/PA

Abedi made several trips to his hiding spot

Abedi made a number of trips to the City Room, an area close to one of the exit doors from the Arena to carry out “hostile reconnaissance” before he detonated his shrapnel-packed bomb.

He spent 20 minutes in the City Room, from 8.50pm to 9.10pm, and chose to hide in a “blind spot” not covered by CCTV of the area. Had CCTV picked him up, his bulky clothing, hat and backpack would have raised suspicions and “heightened sensitivity” to his presence.

The fact he left, and then returned at 9.33pm to take up position for the end of the concert, represented an opportunity to identify him as a potential threat, which was missed by a Showsec steward.



Abedi again hid in the “blind spot” area of the City Room and had the steward been “adequately trained” it would have led him to report Abedi’s presence out of sight of the cameras.

Had the opportunity not been missed it is likely Abedi would have been spoken to before 9.45pm – when the City Room was largely deserted.

Sir John concluded Abedi may then have detonated his bomb, or left to return later, but added: “None of these possibilities is likely to have resulted in devastation of the magnitude caused by Salman Abedi at 10.31pm.”

Both the steward and his employer, Showsec, bore responsibility for failing to act, the report said.

Abedi chose an easy spot in which to hide

SMG’s CCTV “blind spot” was also cited as the cause of “a different but connected missed opportunity” which would have spotted Abedi hiding and could have led to him being challenged earlier.

The report stated Abedi chose to hide in the area of the blind spot because it was the most obvious place to hide in the City Room.

“While it is not possible to determine exactly what would have happened had the blind spot been addressed, if it had been, it is likely that the attack would have been disrupted, deterred or, at the least, fewer people would have been killed and injured,” it added.

Salman Abedi hid from CCTV Credit: Manchester Arena Inquiry/PA

There was no patrol of the City Room

An adequate patrol of the City Room by Showsec staff shortly before the concert ended, as they were contracted to carry out, was another missed opportunity, the report said.

But it was Showsec workers’ practice not to check the mezzanine area where Abedi hid away from the CCTV cameras. If this had been done Abedi would have been spotted by a patrol.

Security ignored a father's concern over Abedi's rucksack

Sir John concluded the “most striking” missed opportunity involved a member of the public, Christopher Wild, reporting Abedi to stewards 15 minutes before the explosion.

Mr Wild and his partner, Julie Whitley, were waiting to pick up her daughter and her friend. They spotted Abedi and Mr Wild was concerned with his bulging rucksack and worried he might “let a bomb off”.

He reported Abedi to a Showsec steward at 10.15pm, but was “fobbed off”.

That the steward did not take Mr Wild’s concerns seriously, and act immediately by reporting the matter to supervisors, was a missed opportunity while there was still time to take “decisive action”.

Security 'eyeballed' Abedi eight minutes before attack

A further, connected chance to identify Abedi as suspicious, was missed at 10.22pm, just eight minutes before the attack. That same steward passed on Mr Wild’s concerns to another Showsec steward.

The men, both then aged 18, eyeballed Abedi, who appeared to notice and looked “fidgety”.

One of the stewards tried to pass the report through to the control room but could not get through on his radio.

His efforts to raise the alarm were not “adequate”, the report said, and he instead left the City Room to take up his post for the end of the concert.

BTP officers were on a kebab break

British Transport Police (BTP) officers were supposed to be present in the foyer at the end of the concert, but they drove five miles to get a kebab during a two-hour meal break and were patrolling the nearby station when the bomb went off.

Sir John said that if a BTP officer had been present in the City Room from 10pm onwards, Mr Wild would have approached that person instead of a Showsec steward.

"It is likely that a BTP officer would then have spoken to Salman Abedi.

An approach by a police officer may have caused Salman Abedi to leave the City Room, or he may have detonated his device. In either case, it is likely that fewer people would have been killed.

"Had the City Room doors been closed for egress, it is highly likely that the number of casualties would have been fewer."