Windrush: 'Litany of flaws' by Home Office sees just 5% of victims compensated in five years

Beverley Boothe, a victim of the Windrush scandal who was given just weeks to leave the UK, is still waiting to receive all of her compensation, ITV News Correspondent Sejal Karia reports


A “litany of flaws” in the way Priti Patel’s Home Office's operates has seen just 5% of Windrush victims compensated under the scheme, established in the wake of the scandal that saw a generation wrongly denied their lawful immigration status, MPs have found.

The compensation scheme was launched in July 2018 at an estimated cost of at least £200 million in the wake of the Windrush scandal that left thousands of Commonwealth immigrants – who came to Britain in the decades following the Second World War –incorrectly denied their rights, lost their jobs and in some cases, were deported.

But as of the end of September, only 20.1% of the initially estimated 15,000 eligible claimants had applied, just 5.8% had received any payment and 23 individuals had died without receiving compensation.

A cross-party Commons Home Affairs Committee said the Home Office should be stripped of responsibility for the scheme and, instead, it should should be handed to an independent organisation to increase trust and encourage more applications.

The MPs said the design of the scheme contained the same “bureaucratic insensitivities” that led to the Windrush scandal in the first place, which was a “damning indictment of the Home Office”.

The committee said: “The treatment of the Windrush generation by successive governments and the Home Office was truly shameful.

“No amount of compensation could ever repay the fear, the humiliation and the hurt that was caused both to individuals and to communities affected.”

It was “deeply troubling” that the Home Office’s handling of claims “has repeated the same mistakes which led to the Windrush scandal in the first place”.

Home Affairs Committee chairwoman Yvette Cooper said the situation was ‘truly shocking’ Credit: Kirsty O’Connor/PA

Claimants face a “daunting application process”, “unreasonable requests for evidence” and were “left in limbo in the midst of inordinate delays”, the committee’s report said.

“Too often, injustice has been compounded rather than compensated,” the MPs said. “This is unacceptable and must not continue.”

The MPs welcomed changes introduced in December 2020 to improve the system but said the reforms had not gone far enough.

The committee’s Labour chairwoman Yvette Cooper said: “It has been four years since the Windrush scandal emerged and it is truly shocking how few people have received any compensation for the hardship they endured at the hands of the Home Office.

“It is particularly distressing that 23 individuals have died without receiving any compensation.

Ex-troopship HMT 'Empire Windrush'.

“Urgent action is needed to get compensation to those who have been so badly wronged.”

She said it was ”staggering, given the failures of the Windrush scandal, that the Home Office has allowed some of the same problems to affect the Windrush Compensation Scheme too”.

A Home Office spokeswoman said: “The Home Secretary and the department remain steadfast in our commitment to ensure that members of the Windrush generation receive every penny of compensation that they are entitled to.

“The Home Secretary overhauled the scheme in December to ensure more money is paid more quickly – since then the amount of compensation paid has risen from less than £3 million to over £31.6 million, with a further £5.6 million having been offered. There is no cap on the amount of compensation we will pay out.

“We are pleased this report welcomes the changes made to the scheme in December and we continue to make improvements, such as simplifying the application process, hiring more caseworkers and removing the end date.

“We firmly believe that moving the operation of the scheme out of the Home Office would risk significantly delaying vital payments to those affected.”