Virgin Media’s television services were down most of Thursday, with some services still unavailable after an earlier fault was identified by the company.
The firm alerted customers on Twitter at 11.30am and has since been updating the status on its website roughly every hour.
BBC One, BBC Two, ITV and Channel 4 had been restored, but some customers are still without access to any channels as repair works continue.
Customers wishing to watch Thursday night's Premier League matches were told to switch to channel 205 and press the red button or watch it via an Amazon link.
On the company’s website, a statement released at 10pm reads: "We’re continuing to restore TV services with almost all channels now back up and many customers services fully restored.
"We sincerely apologise for the issues with our TV service earlier."
Although many customers have been fully restored, it is not clear by what time Virgin Media expects all services to be fully operational.
Customers wishing to watch Thursday night's Premier League matches were told to switch to channel 205 or watch it via Amazon.
According to its website, compensation is credit to customers automatically – although there isn’t a specific reference to Thursday’s disturbance.
Per its automatic compensation scheme, customers can expect £8.06 per day for a total loss of service after two full working days from registering the issue.