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  1. ITV Report

Train operator and unions clash over ticket offices

Train operator Greater Anglia deny they are planning to close dozens of ticket offices

Train operator Greater Anglia have denied union claims they are planning to close tickets offices across their network.

The Rail, Maritime and Transport union say they have been told the company plan to reduce the number from sixty four to seven just leaving traditional offices at London Liverpool Street, Colchester, Norwich, Cambridge,Chelmsford, Ipswich and Stansted Airport.

RMT General secretary Mick Cash said

The union is appalled at this planned attack on ticket offices and station staff across the Greater Anglia franchise which would wipe out the vast bulk of these vital passenger services over the next year.

The union will fight with every tool at our disposal to halt these disastrous plans which are all about cutting public services to pump up private profits.

– Mick Cash, RMT Union
Greater Anglia deny claims they want to shut dozens of ticket offices

But today Greater Anglia denied the claims

We have no plans to reduce the number of Greater Anglia ticket offices to seven.

However, we are currently reviewing responses to a public consultation about proposals to close seven little-used ticket offices.

There are no current proposals to close any other ticket offices. We will continue to consult with our colleagues and the trades unions on any proposed changes to ticket office arrangements.

– Greater Anglia