1. ITV Report

Families forced to move out of new homes for second time so builders can fix problems

Justin Revell claims there were over 300 problems with his new home Photo: ITV Anglia

Families are having to move out of their new executive homes for a second time in a year so developers can fix a catalogue of problems.

Justin and Tracy Revell say they found over 300 faults when they moved into their dream home in Costessey on the outskirts of Norwich in October 2016.

  • Click below to watch a report by ITV News Anglia's Natalie Gray

There are some very smart houses on a very smart estate at Queen's Hill in Costessy just outside Norwich.

But 18 months after some homeowners got their keys they claim the houses still breach fire and building regulations. Justin Revell paid £330,000 for his property.

"This was supposed to be our dream home. What we've ended up with is an absolute nightmare. We've had over 300 problems to date ranging from ceiling replacements, door replacements across the entire property. If this was a car I'd have took it back."

– Justin Revell, homeowner
The couple have put a protest sticker on their car Credit: ITV Anglia

The developers Taylor Wimpey have apologised for the problems and say they are working hard to fix any outstanding issues.

“We strive to provide all of our customers with the highest quality homes, but on some occasions we don’t get it right. We are disappointed to have not met the high standards we set ourselves on this occasion and are committed to resolving these issues for our customers.”

– Taylor Wimpey