Dignity, respect and kindness: Inspectors praise Norfolk hospital

The James Paget Hospital at Gorleston Credit: ITV Anglia

The James Paget Hospital at Gorleston has been praised by inspectors. Their latest report has given the hospital a 'good' rating, which they say is praise considering the winter pressures last year and the long hot summer.

The report says the hospital cared for people with dignity, respect and kindness. The only area needing some improvement was end of life care.

A team of inspectors visited the hospital in July as part of their ongoing national inspection programme.

They inspected three clinical areas, medical care, maternity and end of life care.

As a result of their inspection, the inspectors concluded that the JPUH should retain its overall grade of 'Good' - the third time it has been awarded such a grading in as many inspections.

"This is a tremendous achievement and once again underlines how dedicated our fantastic staff are to the care of their patients. It is all the more impressive bearing in mind the challenges that the NHS has faced both locally and nationally over the last year, with huge increases in demand and pressure on bed capacity exacerbated by extreme winter weather and a long, hot summer. Throughout the report, there are references to the compassion, dignity and kindness shown to patients by staff across the hospital - and I remain extremely proud of everyone who has helped us maintain our position as a 'Good' hospital."

Christine Allen, Trust Chief Executive