A bus driver has been suspended following an allegation of homophobia after refusing to drive a bus with a multi-coloured Pride sign on it.
Norfolk bus operator Konectbus said they do not condone their driver's behaviour. An investigation is underway.
Click below to watch Rob Setchell's report.
The incident was brought to public attention by Twitter user @becca_sears. She tweeted:
"Today I was waiting for the 501 bus to Thickthorn and we were told by the driver we had to wait for him to swap buses as 'this bus promotes homosexuality and I refuse to drive it' due to the multicoloured “501” sign. @nparkandride Norwich doesn’t appreciate homophobia"
The incident comes just a couple of weeks after the 11th Norwich Pride festival.
The event's organisers have welcomed the bus company's action to suspend the driver, who they say may even have been breaching the equalities act.
Julia Bremner, trustee of Norwich Pride, said: "We are not going to stand for it. I survived the 1970s, I'm not going to put up with this kind of behaviour from anyone on a public service that is for everyone.
"If I was to meet the bus driver or get on his bus, I'd say I'm here, I'm queer, take me to Hellesdon and back - and then give him a cheeky wink."
Go East Anglia, which owns Konnectbus, released a statement on the matter:
"Go East Anglia prides itself on values that support diversity and inclusion and has been a champion of Norwich Pride since 2017.