Hundreds of children in Suffolk are facing an anxious wait, still not knowing if they'll get free transport for the new school term starting at the beginning of September.
There has been a change in policy by Suffolk County Council.
Some children have been told they will no longer get a bus pass, others are in limbo as their applications still haven't been dealt with.
Click to watch a report by ITV News Anglia's Russell Hookey
Casey Hague from Great Waldingfield near Sudbury is all set for senior school. She has a new uniform and a new bag.
What she doesn't have yet though is any means of getting there since Suffolk county council changed its student transport policy
"It's been an absolute shambles. Alternative proposals were put forward at the time that were rejected out of hand. "We know that money needs to be saved, we know budgets are tight but this wasn't the way to do it and they were warned about the consequences."
Nearly 500 applications for bus places still haven't been reviewed.
Suffolk County Council say they're processing as many as they can before term starts but critics think the process has been chaotic and the policy-change is flawed.
The council told ITV News Anglia the majority of families should now have been notified but it does acknowledge some applications are still outstanding as some families waited until after the May deadline to send them in.