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  1. ITV Report

More than 400 passengers stuck for 5 hours on board a new Greater Anglia train

More than four hundred people have been stuck on board a brand new Greater Anglia train for which was at a standstill for more than 5 hours.

  • Passengers told ITV Anglia everyone remained calm despite the 5 hour standstill

More than four hundred people have been stuck on board a brand new Greater Anglia train for which was at a standstill for more than 5 hours.

The 7.40 train from Norwich to London Liverpool Street came to a standstill on the outskirts of London.

Passengers finally managed to get off the train, walk down the tracks to a replacement and got back on their journey just before 3 o'clock.

People bring lifted to safety Credit: Antony Lythell

That’s five hours that we’ve been stuck on the 07:40 Norwich to London service and still no sign of moving. There is no ticket refund that makes up for this. Last week I had a four hour journey back from London and now this, it effects people’s lives!

– Passenger Antony Lythell on Twitter
Passengers finally arrive at Liverpool Street Credit: ITV Anglia

Greater Anglia led the passengers off the train in what they describe as a 'safety operation.'

It's thought that there were between 400 and 450 people on board

Passengers stuck on the train Credit: ITV Anglia

Among those stuck on the train was the Bishop of Norwich who missed the consecration of the new Bishop of Dudley

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Rescue operation underway Credit: ITV Anglia

Norwich to Liverpool St has broken down earlier due to power problems. The train is unable to move. A rescue Loco is needed to move the train. Currently a rescue train is alongside the broken down train evacuating passengers to take them to Liverpool Street.

– Greater Anglia

The broken down train has led to some other services being cancelled.

The 15.00 from London to Norwich is cancelled Credit: ITV Anglia

Passengers have had to walk along the track to another train to take them on the rest of their journey

Passengers walking down the track Credit: ITV Anglia