The family of a grandmother from Suffolk who died after testing positive for COVID-19 have spoken about how they couldn't hug her goodbye or tell her they loved her.
Jane Jay from Ixworth near Bury St Edmunds was taken into West Suffolk Hospital a week ago.
Her son Alex has praised the staff who looked after her, and says we all need to follow scientific advice to save as many lives as we can.
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Jane started feeling ill last week and last Wednesday Jane was taken to the West Suffolk Hospital with breathing difficulties.
She had an underlying lung condition and her family hoped it was a bad chest infection.
But on Monday it was confirmed she had Covid-19.
Kitted out in protective equipment Alex was able to spend time with his mum on Monday, something he knows families in the future will be denied.
For the rest of her family though, they feel robbed of the chance to properly say goodbye.
Jane is the first person confirmed to have died from Cornavirus in Suffolk.
Her family know there will be many more who follow her.
They have huge praise for the NHS staff who cared for Jane.
Now they want all of us to follow the scientific advice to help save lives.
Now her family plan a funeral only a small number will be able to attend.
But they will all hold in their hearts the memories of their vibrant, kind mother and grandmother.