1. ITV Report

Counsellors offer free services to West Suffolk NHS workers struggling under weight of pandemic

Credit: PA

Counsellors are offering free confidential phone support for frontline workers who are part of the West Suffolk NHS Foundation Trust.

Laura Davis, from Bury St Edmunds, set up the resource after seeing emotional videos of nurses torn between serving the NHS during the coronavirus outbreak and protecting their families health.

Laura does not work within mental and physical healthcare, rather she owns a furniture company. However, she empathised particularly with mothers working within the NHS; some have chosen to live apart from their children to reduce the likelihood of passing the virus to them.

Laura Davis, founder of the counselling service Credit: Laura Davis

This must be incredibly traumatic. Coupled with the stress they are under at work, it occurred to me that having someone professionally trained at the end of the phone to just listen might be of some help.

– Laura Davis

Laura, who has benefitted from counselling herself, posted a request on Facebook for counsellors who could offer their services free of charge. She said she had a great response, one which has enabled her to offer counselling to any frontline workers at her local NHS Foundation Hospital Trust, "which is amazing".

We will give you details of your counsellor's qualifications, experience and any professional registration they have before you contact them, so you know a bit about who you will be talking to.

– Laura Davis

The counselling service can be contacted at

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