Pubs and restaurant owners in the region hit by hundreds of 'no-shows' since reopening

Watch a report from businesses in the East of the region by ITV Anglia's Victoria Lampard.


Pubs and restaurant owners in the East have said they have had hundreds of 'no-shows' since reopening and are urging people to contact them to cancel so they can give the table out to someone else.

Alma in Copford near Colchester told ITV News Anglia that 30 people hadn't shown up for their booking in the last week, leaving landlord David Brady frustrated.

David Brad has said that reminder emails are being sent out and they're considering asking people to pay a deposit . Credit: ITV News Anglia

At the Prince Louis pub in Great Notley they've also had their fair share of no shows.

Heydon Mizon Joint Managing Director, McMullens has said the no shows have been a really big let down. Credit: ITV News Anglia

Reminder emails are now being sent out to customers and at the Alma they're considering asking people to pay a deposit at the time of booking


Watch a report from businesses in the West of the region by ITV Anglia's Rebecca Haworth.


However, at Nuovo in Northampton, owner Stewart Wright says that he doesn't want to start charging a deposit with bookings ,feeling it could penalize people who cancel for good reasons.

Owner, Stewart Wright has said that the no shows are becoming a big problem. Credit: ITV News Anglia

At House of Feasts near Peterborough, owners are considering scrapping bookings entirely and moving to first come first served to combat the never ending no shows.

Damian Wawrzyniak, House of Feasts has said that he might scrap bookings and rely on walk-ins only. Credit: ITV News Anglia

Social distancing restricts how many bookings pubs and restaurants can take at the moment but if the rules come to an end next month, it would be a major boost for the industry.