Essex Thameside franchise stays with c2c

The Essex Thameside franchise will stay with its current operator c2c for another 15 years. As part of the deal the company has committed to running more services and new trains for the route which runs through Southend and Shoeburyness.

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C2C awarded 15-year rail franchise

Passengers have been promised improved services with the awarding of a 15-year rail franchise.

The Essex Thameside franchise has gone to present incumbent c2c, which is a National Express company.

As part of the deal, c2c has committed to rolling out a host of passenger benefits costing around £160 million.

“We believe our ambitious plans will transform the franchise again. We will introduce more services, new trains and a ground-breaking Personal Performance Promise. Our ambition is for c2c to stay at the forefront of reliability and punctuality but also set new standards for customer service. Today’s announcement is good news for passengers, taxpayers and shareholders alike.”

– Dean Finch, National Express Group Chief Executive

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Essex Thameside Rail franchise to stay with c2c

c2c operates through Southend-on-Sea and Shoeburyness Credit: ITV News Anglia

The Essex Thamside rail franchise is to stay with its current operator c2c, which is a National Express company.

As part of the deal, c2c has committed to rolling out a host of passenger benefits costing around £60 million.

Dean Finch, National Express Group Chief Executive, said. "I am delighted we will continue to serve the people of East London and South Essex for another 15 years. We have listened to our customers and we local stakeholders and we have challenged ourselves to be at the forefront of innovation.

We believe our ambitious plans will transform the franchise again. We will introduce more services, new trains and a ground breaking Personal Performance Promise. Our ambition is for c2c to stay ay the forefront of reliability and punctuality but also set new standards for customer service."

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