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Trust Chief Executive accepts there are problems

The Chief Executive of the Norfolk and Suffolk NHS Foundation Trust has accepted that some of the findings in a damning health watchdog report are correct and are being addressed.

The CQC branded the trust -which provides mental health services- as inadequate and are calling for it to be placed in special measures

Michael Scott has been talking to Jonathan Wills and Becky Jago about the work being done to put things right.

Click below to see the interview

MP "concerned" over CQC critical report into Health Care Trust

Norwich North MP Chloe Smith Credit: ITV News Anglia

Chloe Smith, the Conservative MP for Norwich North, today reacted to the CQC's inspection report into the "inadequate" Norfolk and Suffolk Foundation Trust, which has it's headquarters in her constituency:

"Obviously this report is deeply concerning. My priority as a local MP is to support the Trust, its hardworking staff and all those who need better mental health care. The Trust management has set out how it plans to improve and it must continue to work to gain the confidence of staff and provide better care to the most vulnerable."

– Chloe Smith MP


Watchdog says patients 'not treated with respect'

The Care Quality Commission has highlighted its main concerns at Colchester General Hospital, in a letter to its Chief Executive

Colchester General Hospital Credit: ITV News Anglia

The health watchdog says that during an inspection last month it found patients were not treated with dignity and respect, and that the leadership in both Accident and Emergency and the Emergency Assessment Unit was below an acceptable standard.

After the inspection a major incident lasting almost two weeks was declared at the hospital. The full report is yet to be published.


Inspectors' surprise visit to hospital

Ipswich Hospital Credit: Press Association

Ipswich Hospital has been given a clean bill of health after a surprise inspection by the Care Quality Commission.

A team of inspectors visited 13 wards and departments and interviewed dozens of staff and patients.

They found that the hospital met all the standards in the areas inspected.

James Paget Hospital's third care warning

The James Paget Hospital in Norfolk has received its third official warning about the standard of care within the last year.

The Care Quality Commission's raised concerns about how well the trust was assessing the needs of patients.

The CQC also said the trust wasn't doing enough to make sure patients are receiving appropriate treatment. The James Paget has until the end of May to improve.

Cathryn Barmham, from the Care Quality Commission, said: "There are a number of actions we can take in respect of enforcement but the trust are making improvements and they are realising the significance of the concerns they have and as you are aware there have been personnel changed recently."