Rail commuters are to be compensated for the chaos caused by the train timetable shake-up.
The Transport Secretary Chris Grayling has announced an inquiry into what went wrong.
Thousands of Govia Thameslink and Great Northern services have been affected by the timetable changes which have led to delays, cancellations and frustration both on platforms across the East.
MPs from the Anglia region have lined up in the House of Commons to criticise the problems.
- Click to watch a report by ITV News Anglia's Political Correspondent Emma Hutchinson