1. ITV Report

Hundreds of jobs saved after Borders energy firm takeover

OVO Energy will take on 290,000 of Spark Energy Supply Ltd's customers. Photo: Spark Energy

It has been confirmed that a Bristol firm will take over a Scottish Borders energy company, saving hundreds of jobs.

OVO Energy will take on 290,000 of Spark Energy Supply Ltd's customers, and will continue to operate the company from its base in Selkirk.

Spark Energy stopped trading on Friday, and is the seventh company this year to fail after facing a £14-million bill from the energy regulator for not meeting its renewable power obligation.

OVO Energy says it is committed to retaining Spark Energy’s operations and teams in Selkirk, Edinburgh and Horsham.

Around 400 jobs were believed to have been under threat in the Scottish Borders.

The energy sector is going through a major change and many companies, big and small, are struggling to adapt. We are are delighted to have been able to bring Spark into the OVO Energy Group, securing a good outcome for their customers and the team.

We will combine OVO’s innovative technology and focus on customer experience with Spark’s unique network of partnerships to bring greater products and services to more households around the UK.”

– Stephen Fitzpatrick, CEO and Founder, OVO

This is great news. It means Spark becomes part of a very successful large independent energy supplier. We will service our customers, under OVO’s licence, from our existing offices, and continue to grow our niche model of partnering with leading letting and estate agent companies."

– Chris Gauld, CEO, Spark

OVO Energy says it will honour all outstanding credit balances, including refunds due to customers who have left Spark Energy.

Energy supplies will continue as normal and any credit on customers accounts can be used to offset future energy use.

Customers will continue to be billed by Spark and be contacted by Spark’s customer service staff.

If they wish to change their tariff or switch supplier, they should ask to be switched to another OVO Energy tariff, or shop around. They will not be charged exit fees if they decide to switch to another supplier.

I am pleased we have appointed OVO Energy, and that Spark Energy’s customers will be offered the same tariffs they are already on. Their credit balances will be honoured and their energy supply will continue as normal.

OVO Energy, under the Spark Energy brand, will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to.”

– Mary Starks, Ofgem’s Executive Director for Consumers and Markets