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Overcrowding on Borders trains raises concerns

The Campaign for Borders Rail (CBR) says passengers are still suffering from overcrowding on trains in the Borders. Credit: PA

Concerns are being raised about overcrowding on trains in the Scottish Borders.

The Campaign for Borders Rail (CBR) says passengers are still suffering from cancellations and busy trains, with problems now reaching 'acute levels.'

“At the same time as pursuing the aim of securing extension of the line through the Borders to Hawick and Carlisle, it is clear that formation of a ‘Users Group’ of regular passengers would be a big step forward.

Such a group, with members who are all travelling on the line frequently, would be in a strong position to monitor train capacity and operational problems, and take up these issues with ScotRail, assisted where appropriate by CBR.”

– Robert Drysdale, The Campaign for Borders Rail

A spokesman from ScotRail admitted the performance from the company 'hasn't been good enough' and say improvements are being made.

“We know that one of the biggest concerns for our customers is busy trains, and we do all that we can to meet the increasing demand.

“Everyone at the ScotRail Alliance is working flat out to deliver the level of service our customers expect and deserve.”

– A spokesman from Scotrail