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Burst water mains repaired but some homes still without water or low pressure

8,000 homes and businesses in the Eden Valley have been without water Credit: ITV Border

A water mains that was damaged during storm Ciara has now been repaired, but United Utilities says some homes and businesses remain without water.

The company said it would take some time to fully restore water supplies to some 8,000 homes in the Eden Valley.

Water has returned to some homes but pressure remains low.

They say the delay is as a result having to pump 90 million litres of water back into the network.

90m
litres of water have to be put back into the network following repairs to the water main.
United Utilities engineers working to repair the burst water mains Credit: ITV Border

In a post on their website United Utilities said;

We’re pleased to say that the repair to the damaged water pipe was successful and water supplies have continued to return to customers across the region.

It will take us some time to fully restore water to all areas as we have 90 million litres of water to bring back into the network.

As water supplies return some customers may find that their water is discoloured, we’ve produced an FAQ sheet which you can read here."

– United Utilities
Customers who are still without water are being advised that bottled water stations remain open. Credit: ITV Border

Customers who are still without water are being advised that bottled water stations remain open.

Bottles can be collected at the following locations;

  • Glenridding Village Hall, Penrith, CA11 OQA
  • The Crown Inn, Ivegill, CA4 0PT
  • Shap Memorial Hall, Shap, Penrith CA10 3NL
  • Market Square, Kirkby Stephen, CA17 4QN
  • Moot Hall, Boroughgate, Appleby-in-Westmorland, CA16 6XE
  • Pooley Bridge Village Hall, Pooley Bridge, Penrith, CA10 2NL
  • Greystoke Village Greystoke, Penrith, CA11 0TP
  • Tebay Services (Northbound), Westmorland Place, Orton, CA10 3SB