A new emergency support service has been launched in Cumbria for vulnerable people needing urgent help during the coronavirus crisis.

Cumbria County Council has been working closely with district councils and other organisations to provide a service aimed at those who aren't able to get help from friends or family.

It's a new helpline that has been set up in every area to supply food, medicines and other essentials to those who need them the most.

The requests will be matched with local support and supplies being offered by community groups, volunteers, councils and businesses.

The telephone ‘call’ centre will operate Monday to Friday 9.00am to 5pm and 10am to 2pm at weekends. The service will also accepts referrals from members of the public who may be concerned about people in their community.

How to contact the emergency helpline Credit: Cumbria County Council

Cllr Deborah Earl, Cabinet Member for Public Health and Communities, said:“People who are self-isolating or shielding must not go out to get food shopping, many of these people have good support networks who they can rely on for the delivery of food, medicines or essential services and supplies.

"But for those who don’t we are launching the new emergency support helpline.

“We want to reassure the public that we are ready to provide support to our most vulnerable residents who may not have friends or family available to help them."