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Campaigners urge health companies to follow accessibility rules

Campaigners are urging Cumbrian organisations to follow the new rules. Credit: PA

A group of blind and partially sighted people in Cumbria say health organisations are failing to follow new laws requiring them to communicate with patients in a format they can read or understand.

The NHS Accessible Information Standard was supposed to begin on 31 July.

Patients say it's essential GPs, hospitals and pharmacies stick to it, however they say many in Cumbria are not following the new rules.

Not everybody has someone they would really want to read through their most personal information. I've just had a bowel screening results and you just don't want to ask the postman to read that out for you.

– Edward Bebbington