Leeds based Jet2 advises customers due to travel to Spain not to go to airport after suspending flights

We went to Fox Valley in Sheffield to find out reactions to the news there:


Yorkshire based Airline Jet2 are advising customers who are due to fly to Spain or Portugal today not to go to the airport.

It comes after they suspended all flights and holidays to those destinations due to the risk of coronavirus.

There is a 14 day quarantine period for people arriving in the UK.

A Jet2 spokesperson said: “Following the latest government advice regarding travel to mainland Spain from the UK, we have taken the decision to suspend our flights and holidays programme to Costa de Almeria, Alicante, Malaga and Murcia from 28th July up to and including 16th August."

The company's advice was further updated to include the Balearics and the Canary islands

Flights and holiday programmes are also be suspended to Mainland Portugal and Faro (Algarve).

Grounded - Jet2's flights to mainland Spain are suspended Credit: PA

The spokesperson added:

“We will contact customers who are currently in mainland Spain to advise them of their options regarding flying back to the UK, so we urge customers not to contact us."

The firm says it will also be contacting holiday-makers who were due to fly out and they will be offered the option to rebook, credit notes or full cash refunds.

We urge the government to provide the industry with clarity, so that we can keep our all-important customers up-to-date and informed.

Jet2 spokesperson

The Foreign Commonwealth Office (FCO) changed its guidance on Monday 27th July to include the Canary Islands and the Balearic Islands in its advice to avoid all but essential travel to Spain.

It comes after a rise in infection rates in Spain of 35 cases per 100,000 people, compared with the UK's rate of 14 cases per 100,000.

But talks have been taking place about creating exemptions for Spain's islands, where infection rates are said to be much lower than on the mainland.

Jet2 is calling on the Government to provide clarity for the industry. Credit: PA

The travel company Tui has also cancelled all holidays to the Spanish mainland up to August 9.

A Jet2 spokesperson added: “For customers who are due to travel to mainland Spain from 17th August onwards, we will provide an additional update once we receive further information from the government.

"We urge the government to provide the industry with clarity, so that we can keep our all-important customers up-to-date and informed.

“This is a fast-moving situation, which we are continuing to monitor very closely. We would like to thank our customers for their understanding and patience."

Coronavirus: Avoid all but essential travel to Spanish islands as well as mainland, FCO announces