Brides-to-be were left furious after a wedding cake bakery shut down with no notice.
Angry customers gathered outside the Halesowen headquarters of wedding reception organisers Bake A Cake. The customers say they have been unable to locate bosses Lisa and Ryan Holt and the firm’s website has been shutdown.
Action Fraud, a government agency that collates complaints from consumers who feel they’ve been ripped off, has been contacted.
Hundreds of families from across the country are believed to have been affected.
Bake A Cake left a message on its Facebook site, announcing that the company had been burgled and been the target of an arson attack, which has ultimately ruined the business.
The site was shutdown shortly afterwards.
Attempts to contact the Holts have failed.
A customer left a note on the door, saying: "You owe me GBP500. I want it back."
Those demanding answers have now formed a Facebook group called Bake A Cake Customers Looking for Replacement Suppliers. It has 787 members to date.
Stella Weston, from Halesowen, was relying on the firm to cater at her in-laws golden wedding anniversary in September. She paid £500 for a buffet, DJ and photo booth.
“Looking back the price was a bit too good to be true, but we’d used them last February and were really impressed, so I wasn’t too anxious.