1. ITV Report

Father furious after operation cancelled for fifth time at the last minute

James Taylor has had five operations cancelled. Credit: BPM Media

A father has spoken of his anxiety of waiting to go into surgery five times, to then be told to “go home” at the last minute.

James Taylor, from Metheringham in Lincolnshire, said he has been waiting almost a year to have an operation, which has been planned several times before.

The 43-year-old was told by a surgeon back in January that he would need to undergo a hernia operation.

His first operation was planned in May, and since then has repeatedly had the procedure cancelled.

He says he was “light-headed” while waiting for his latest chance at surgery on 17 October, as he could not drink or eat prior to the operation.

I sat there from 7am to 3pm to then be called through to an office and told to call a taxi and go home,” said James.

I hit the roof. Why are they doing this to me? It’s so cruel. They’ve got me hanging five times and saying goodbye to my family to go in.

Staff avoid looking at you because they know you will ask what’s going on. You sit for hours and hours.

I have got marks on my tummy where they marked me up for surgery and had stockings on to go into surgery. That’s how close I was.”

– James Taylor

Mr Taylor said there is only one surgeon available to carry out the operation on a Tuesday morning every six weeks.

He added the reasons he has been given for the cancellation of his operations include the surgeon being “tired” or that there were no theatre staff.

You could not make it up It’s a circus.

Once or twice is unlucky, but three, four and five times, that’s cruel. It’s broken me.

Five times we have had to arrange childcare. We’re up at 5am, take the kids over to our friends for 6.30am and then head to the hospital.

– James Taylor

He has also suffered two strokes in the past and said sitting down for hours is a struggle.

He said he is living in “a lot of pain” and on painkillers daily.

Paula Sugars, General Manager for Surgery, Theatres, Anaesthetics and Critical Care at United Lincolnshire Hospitals NHS Trust, said:

We sincerely apologise for having to cancel Mr Taylor’s operations and the subsequent delays this has caused in him receiving treatment.

But more importantly, we apologise for the anxiety, worry and inconvenience this has caused him and his family.

Our head of nursing has now spoken to Mr Taylor to explain the situation and current pressures we are experiencing on our intensive care unit beds.

We will be contacting him by the end of this week with a new date for his surgery.

– Paula Sugars, United Lincolnshire Hospitals NHS Trust