A disabled woman has criticised "confusing" and "unfair" signs in a hospital car park which she says make it unclear whether blue badge holders need to pay or not.

Lisa Sadler from Mapperley, Nottingham, was diagnosed with Parkinson's in 2011 and has a blue badge.

From January 7, blue badge holders were told they had to pay the same as other patients and visitors to park at Nottingham's City Hospital and Queen's Medical Centre car parks.

The first 30 minutes are free and then it's £1 for up to an hour, £4 for up to two hours and £5.50 for up to four hours.

But when Lisa parked at City Hospital on Monday for an appointment, she was left confused by two signs.

One said blue badge holders park for free. The other placed directly underneath said they must pay to park.

Lisa with her blue badge Credit: BPM

The sign is just confusing and unnecessary and just makes them look silly. I've campaigned to stop the charges being brought in. It's extra money and it’s causing me severe stress, which doesn’t help when you’re living with a long-term degenerative illness and every day is already a challenge.

Lisa Sadler, Blue Badge holder

Lisa added that on top of the confusing signs, the nearest pay machine was out of order and it could take some people with a disability 15 minutes each way to walk to an alternative pay station.

The nearest pay machine was out of order Credit: BPM

The whole roll out blue badge charges has been unclear and unhelpful for people with disabilities or mobility issues. It has been poorly thought through and organised. At Parkinson's UK we want the whole scheme to be reversed. With the ticket machine being out of order, it means people have to walk a long distance which is not easy for people with mobility issues.

Georgina Sait, Parkinson's UK, East Midlands

Nottingham University Hospitals Trust has apologised for any confusion.

We updated our signage ahead of the recent changes and have made further changes in response to feedback since early January. We apologise to patients and visitors for any confusion caused as we have worked to bring every sign up-to-date. We continue to welcome feedback from patients and visitors and will make improvements where appropriate.

Andrew Chatten, director of estates & facilities, NUH