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Police urge public to use 999 responsibly this festive period

Credit: PA images

Police have urged the public to use 999 emergency calls responsibly this festive period.

Call handlers receive thousands of 999 calls each month, while majority are real some are misplaced.

Nottinghamshire Police have release this call where a person calls 999 to complain about their neighbours lights flashing and not being able to sleep.

Credit: Nottinghamshire Police

They've urged the public to 'Please use 999 responsibly' and have given this advice to do so:

  • Think before dialling and only call 999 when life is in danger, someone is seriously injured, someone is using or threatening to use violence.
  • Is there a crime is in progress
  • Is there serious damage being caused to property or whenever else an immediate police response is required.

For all other non-emergency policing matters, please call 101

“The vast majority of the public understand that 999 is only for emergency calls but, despite the work we regularly do in the media, online and over-the-phone to explain to people how to use 999 responsibly, we do still receive a high number of misplaced calls to our emergency number.

"While some of the misplaced calls we receive range from honest errors of judgement to the more unusual, there is a serious point to be made here as every misplaced call our emergency call handlers receive has the potential to delay us from responding to genuine emergencies."

– Nottinghamshire Police, Superintendent Paul Burrows:

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