National Express has guaranteed to launch a full investigation after nine people were injured in a bus crash in Birmingham.
The single-decker vehicle collided with a parked van and car on Hawthorn Road in Kingstanding.
One man was seriously hurt in the incident which happened just before 7.30am on Tuesday 9 August.
A spokesperson for National Express said they will continue to assist emergency services as well as carry out their own investigation into what happened.
They said: "A National Express West Midlands bus on the 28 service was involved in an incident this morning (Tuesday 9th August) on Hawthorn Road near Perry Common.
"Emergency services attended the scene and we will continue to give them every assistance, as well as carrying out a full investigation of our own into what happened."
They added some nearby bus journeys may be delayed due to the crash.
The spokesperson said: "Our 28 services are currently on diversion from Perry Common Road.
"We advise customers to check our social media channels for the latest updates to services and apologise for any delay to their journeys," they added.
Multiple emergency crews descended onto the scene this morning.
A spokesperson for West Midlands Fire Service said: "At 7.26 on August 9, crews from Perry Barr and Erdington were called to an RTC on Hawthorne Road, Oscott.
"The incident involved a single-decker bus which had collided with a parked car and van.
"A total of nine people were triaged at the scene by fire service personnel prior to the arrival of West Midlands Ambulance.
"A woman and the driver of the bus were both led to safety by our crews and were due to be conveyed to hospital for further precautionary checks."
"A further 1 man, who was trapped by injuries on the bus was extricated from the bus by firefighters using Holmatro cutting equipment.
"His injuries are not thought to be life-changing, but he too will be conveyed to the hospital for a further check.
"A total of nine casualties were handed over to the care of West Midlands Ambulance paramedics on their arrival. The car and bus were made safe by fire service crews."
Meanwhile, a spokesperson for West Midlands Ambulance Service said: "We were called at 7.25am to reports of an RTC involving a single decker bus, a car and a tree on Hawthorn Road, Kingstanding.
"HART paramedics, two paramedic officers, a MERIT trauma doctor and critical care paramedics together with two ambulance crews attended the scene."