Central Heartlands Hospital

David Steele, who is from Birmingham, waited until almost 1am for help after he fell on December 10 and couldn't get back up.

Pearl Clinton was 12 years old when she had to communicate the awful news of her dad's death to her mum in 2003. Now 30, she is campaigning for change.

Ayesha Basharat was working on a Covid ward and initially claimed she found it on the floor and got it “muddled up” with her own card when paying.