Inspectors have concerns over Good Hope A&E

Inspectors of hospital services run by the Heart Of England NHS Trust have found concerns in the treatment of patients at accident and emergency units.

The entrance to Good Hope hospital Credit: David Jones/PA Archive/Press Association Images

An inspection of Sutton Coldfield's Good Hope Hospital by the Care Quality Commission found patients in distress being ignored by staff, and others left waiting for long periods on trolleys in hospital corridors.

The inspection team also found areas of good practice at the hospital, including the ability to discharge patients effectively, and supporting patients while they were waiting for a 'critical care' bed.