1. ITV Report

Christmas Cons Revealed: Where To Get Help

Donna believed she was buying a mobile phone from a seller on Facebook Credit: ITV/Tonight

The festive season is just around the corner and this year, we are due to spend more than £475 per family on gifts.

However, last Christmas, there was a 25% rise in victims reporting online shopping fraud to the police.

Anne King from the Jersey Consumer Council urges buyers to do their research.

  • Know the retail price of the item
  • Shop from a well-known website
  • Read the reviews on several websites
  • Check the URL of the page for a padlock or "https"
  • Opt out of sharing personal information
  • Read the Terms & Conditions
  • Read the Returns policy
  • Use a secure payment method: avoid bank transfers

Where To Find Help

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