1. ITV Report

Tax returns could be delayed until Christmas in Jersey

Tax returns will be delayed in Jersey due to a new computer system. Credit: Kathrin Deckart/DPA/PA Images

Tax returns will take longer to process this year due to a computer system upgrade at Revenue Jersey.

It is expected that the process will take until Christmas.

Once complete, taxpayers will then be able to do and receive their tax returns online.

Although there will be a delay this year, the new system means people will be able to complete the process quicker in future.

We’re sorry that our services will be disrupted over the next few months. We understand that the delays are frustrating, but the new system will bring a positive benefit for the future: allowing islanders to file online from next year.

Islanders can help us to reduce service delays by not repeating requests or enquiries made at the Help Desk, by e-mail or telephone or in writing.

We log all requests upon receipt, and they are dealt with in the order that we receive them, so there is no need to submit duplicates.

– Richard Summersgill, Comptroller of Taxes

Islanders can check which returns are currently being processed by visiting the Government of Jersey website.