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  1. ITV Report

Failings in Guernsey's mental health services exposed

Credit: Guernsey Mind

Long waiting times, training gaps and recruitment problems are some of the failings in a survey, looking at Guernsey's mental health services.

The survey was launched by charity Guernsey Mind earlier in the year. In total 1,023 service users and 126 professionals answered questions on Guernsey's mental health services.

  • Some of the reports findings:
44%
Of mental health care professionals felt their role has a negative impact on their own health.
40%
Felt supported in their workplace.
1 in 4
Patients feel their needs are not being met.

The survey offered 17 recommendations with the aim of 'improving provision of mental health services across the Bailiwick'.

One of the reports suggestions is that more training should be provided to professionals who regularly have contact with people that have mental health problems.

To be fair, I would say, for the level of [emergency] calls we get, it would probably be worth everybody in the control room doing a counselling course. We take, each of us, one call a week where we’re having to talk somebody down or help somebody, until somebody else gets there.

– Amy, a survey respondent

According to the survey, 81% of professionals like emergency operators, police and teachers want more mental health-specific training.

Recommendations also included starting a 24 hour crisis care service and improving guidance for GPs.

The Wellbeing Survey for Guernsey and Alderney 2018 showed that 27% of over 50s and 45% of under 50s described themselves as experiencing large amounts of stress.

Our mental health needs are more important than ever, and we need to listen to the community voice and work together to do better.

– Emily Litten, Executive Director of Guernsey Mind
  • WATCH our full report here...

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