1. ITV Report

Guernsey Post's profits are up despite amount of mail delivered being down

Guernsey Post has announced it is operating at a £1.4m profit this year. Credit: ITV Channel TV

Guernsey Post's profits are up despite the total mail delivered in the Bailiwick being down.

The company has announced it is operating at a £1.4m profit which has been helped in the last year by improvements in customer choice, parcel deliveries and the introduction of electric vans.

The efficiency of our electric fleet has been a particular highlight over the last year. In addition to the significant savings in fuel, our maintenance and servicing costs have also fallen by 35%. We believe it is a very good example of how environmental and financial efficiency targets do not need to be mutually exclusive.

– Boley Smillie, Chief Executive of Guernsey Post

Guernsey Post says profit is up 8% on last year, with the turnover increased by 2% to £30.7m.

Bosses say there has been a "strong growth" in the number of parcels processed by the service, which has helped to counteract the decline in letter volumes.

Improvements have also been made to the company's Safeplace service, where customers can attach a small tag to their letterbox for postal workers to scan if they are not home to take their delivery.

The tag then informs the postal worker of a secure place for them to leave the parcel.

The enhancement to our Safeplace service and the introduction of SmartTags on letterboxes has been a real success. The take up by our customers has exceeded our expectations and the number of successful first-time deliveries has increased significantly. Our Safeplace customers no longer have to make unnecessary trips to Postal Headquarters to collect their parcels and we [Guernsey Post] also benefit by minimising the number of costly second deliveries.

– Steve Lawrence, Business Development at Guernsey Post

A dividend of £560,000 will be paid to the company's Stakeholder, Guernsey States, along with a "special dividend" of £500,000.