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  1. ITV Report

Concerns for Channel Islanders in Coronavirus hit Tenerife

Robert Mackenzie, the Managing Director of the C.I Travel Group, says none of its customers who are FlyDirect clients and who booked a package holiday have stayed at the hotel in the last week. Credit: AP

There are concerns that some people from the Channel Islands have stayed at the Tenerife hotel hit by coronavirus.

Holidaymakers at the four-star H10 Costa Adeje Palace in the south west of the island, are in quarantine after being sent a letter calling them to stay in their rooms.

A direct flight from Tenerife returned to Jersey on Monday 24 February is said to have had a handful of people on board who had stayed at the the hotel.

A Channel Islands travel agent says none of its customers on a package holiday in Tenerife have stayed at the hotel now in lock-down in the island.

But Robert Mackenzie the Managing Director of the C.I Travel Group, says that some islanders who only booked flights to go the the Canary Island, and not a package holiday, could have stayed at the H10 Costa Adeje Palace.

However Mr Mackenzie, says none of its customers who are FlyDirect clients and who booked a package holiday have stayed at the hotel in the last week.

The company is now trying to reassure customers who are staying at other hotels that there have been no confirmed cases of anyone having coronavirus and they do not need to self-isolate.

Holiday-goers at other resorts are still being told to be cautious though and regularly wash their hands and be aware of the symptoms of the virus.

As the numberof Coronavirus cases grows across the world, what's the advice for anyonecaught up in areas affected by the virus? James has the latest.