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Family members can now see loved-ones on end-of-life care at hospital

PALS has introduced a sympathy card and specially designed key ring for families of a deceased patient. Credit: Government of Jersey

People in Jersey who have family members on end-of-life care can now see their loved-ones in hospital, as long as they wear personal protective equipment (PPE).

They will only be allowed to see relatives or friends one at a time to maintain social distancing, in an effort to limit the spread of coronavirus.

The Government of Jersey is issuing online advice to islanders regarding end-of-life visits in hospital and bereavement support services once their loved-one has passed away.

The advice is running alongside Dying Matters Awareness Week, which is taking place this week (11-17 May), and aims to promote the importance of people talking about dying, death and bereavement.

Support and advice on funerals in the island, as well as religious support is being arranged by the Health and Community Services’ Patient Advisory Liaison Services (PALS) team. This is along with the hospital chaplaincy, Jersey Hospice Care, MacMillan Cancer Support Jersey and the Dean of Jersey, the Very Rev Mike Keirle.

The head of PALS says they want to ensure that despite the coronavirus pandemic, people in the island will have all the information and support they need during this difficult time.

All the teams we work with have been giving excellent support in their own right for many years, and we’re now working even more closely to support bereaved families at this very difficult time. This can vary, depending on what support a family may need and may include arranging a virtual meeting between them with their loved one in hospital or helping families deal with certain formalities following a bereavement.

– Patient Advisory Liaison Services Manager Nicola de Jesus

Support services to contact:

  • HCS Patient Advisory Liaison Services (PALS) call 01534 443 515 between 9am and 5pm, Monday to Friday.
  • The hospital’s chaplaincy service call 01534 442 377 or email Ma.Turner@health.gov.je
  • Jersey Hospice Care and Macmillan Cancer Support Jersey call on 01534 285 144 or email: bereavement@jerseyhospicecare.com
  • For spiritual support and a listening ear you can contact the Deanery on 01534 720 001 or 01543 861 110.

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