Barclays apologises after mistakenly leaving Jersey customer £2.4m overdrawn
Barclays has apologised after accidentally transferring £2.4 million out of a customer's account by mistake, leaving him overdrawn.
Phil Taylor, a software developer from Jersey, first noticed the error at 6pm on Thursday 1 December and shared the details on Twitter.
At first, Mr Taylor thought he may have been the victim of fraud, posting that he was left "the poorest [he has] ever been" as a result of the mix-up.
After sharing the situation online, his post came to the attention of senior managers at the bank's offshore Channel Islands & Isle of Man division who apologised and ensured the mistake was rectified.
Mr Taylor said the affected account was a dormant one, which had a balance of £0.00 before the incident.
He tweeted an update on Friday morning confirming the involuntary overdraft had been cleared.
Mr Taylor said: "I'm pleased to report that after a meeting with senior bank management, my issue with the disappearing £2.4 million from my Barclays account has been resolved.
"It should never have happened, of course; but it did [and] now it's been returned."
A Barclays spokesperson told ITV News while they can't comment on the detail of individual accounts, they confirmed the bank has contacted the customer and "worked swiftly to resolve the matter".
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