Eastlands Homes apologises after 'offensive' newsletter

Extract from the newsletter from the housing association Eastlands Homes in Manchester Credit:

A housing association in Manchester has apologised after a controversial newsletter offering advice on dealing with cuts caused an online backlash.

The newsletter said:

Angry residents tweeted the association, demanding an apology for what residents described as "patronising language".

Eastlands Homes later issued a statement on their website, apologising for the "clumsy" newsletter.