A six-year-old boy was left alone at a tram stop after he got separated from his mother and grandmother who were on the tram due to the doors closing ‘without warning’.
Evelyn Baison was out with her daughter Gemma and grandson Rheigan, travelling back from Bury to their homes in Eccles on Wednesday night.
But due to a tram collision in the city centre there were major delays on the line.
The tram was stuck at Queen's Road in Cheetham Hill for more than 30 minutes. Passengers got on and off the tram while they were waiting.
Evelyn, 68, said:
She added a Metrolink worker told her to stop pressing the emergency stop button as it didn’t stop the tram.
The pair had to get off the tram at the next stop at Victoria and go back on a different tram.
She has since put in a formal complaint to Metrolink about the incident.
A spokesman for Metrolink said: