1. ITV Report

Thomas Cook to 'expand' Egypt investigation following reports of fellow guest illness

John and Susan Cooper died whilst on a Thomas Cook holiday in Egypt Photo:

Thomas Cook has released a further statement following the deaths of a British couple in Hurghada, Egypt, saying that they will expand their current investigation based on feedback from other holiday makers.

John and Susan Cooper, from Burnley, Lancashire, died while staying in the Red Sea resort of Hurghada, the tour operator said.

The tour operator said that a number of customer have now come forward to say that they experienced illness whilst staying at the Steigenberger Aqua Magic Hotel.

The statement says:

We are aware that a number of customers have come forward to say they have experienced illness while staying at the Steigenberger Aqua Magic Hotel in Hurghada, Egypt.

We are very sorry for any customers whose holidays have been spoiled. We take all illness very seriously and have taken the decision to expand our ongoing investigation into the sudden deaths of two of our customers at the Steigenberger earlier this week to include any other customer reports of illness at the hotel this summer.

As part of this, we plan to contact every Thomas Cook customer that has returned from staying at the hotel in the last three days. We are also putting a dedicated team together to prioritise all complaints from this hotel."

– Thomas Cook

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