Online survey invites public to have say on IoM sea services

The Steam Packet Co. vessels the Manannan (left) and the Ben-my-Chree. Credit: Steam Packet Co.

A survey has been launched today inviting people to share their views about the Isle of Man's sea services.

The results will help shape the new Sea Services Agreement, which will replace the current User Agreement under ownership of the Steam Packet Company.

Since being introduced in 1995, its subsequent extensions have provided the benefit of special offer fares, reduced the frequency of delays in the delivery of commodity cargos and specified requirements for the provision of new vessels.

On approving the Isle of Man Government’s decision to buy the Steam Packet Company in May 2018, Tynwald agreed that a new agreement would be signed between the Department of Infrastructure and Steam Packet.

The online survey is designed to build on information gathered at workshops, held recently with key stakeholders and provide additional feedback to support the development of a new agreement.

The survey can be found here.

Alternatively, a paper version of the survey can be requested by emailing, phoning 686613 or by calling into the Welcome Centre at the Sea Terminal in Douglas.

The survey is split into three parts, with separate sections for individual passengers, an employer or business in the freight/shipping sector and an employer or business owner in the tourism sector.

Each part covers multiple choice options under Sea Services, Customer Services and Additional Services, with the opportunity to provide more detailed observations towards the end.The closing date for entries is 7th October.