'You're treating me like an animal' - innocent man arrested by immigration officials in his own home

These are the cries of an innocent man arrested by immigration officials in his own home. Naked and alone - apart from his 18-month old son who was still in the bathroom.

Tapiwa Matukutire had applied for a driving licence and sent off his passport. It contained a valid visa, which the DVLA didn't see. They told the Home Office Tapiwa was here illegally - and the Home Office set out to detain him.

Tapiwa was in the shower when they came. He had been expecting a delivery, so went to the door in just a towel.

"They were banging on the door. But we do get delivery drivers like that. So I partially opened the door and they just exploded in. From the get-go they came in hot-headed, they were very hot-headed. At no point did they even consider de-escalating the situation. At no point did they even consider allowing me to prove my status."

Tapiwa Matukutire

Tapiwa was arrested, and later de-arrested after his wife Elizabeth arrived and was allowed to explain his status.

But the family were left bewildered as to why the raid had ever happened.

"I just couldn't come to terms with how someone can overlook all this evidence before them. It's almost like they didn't look at what I gave them! I don't get how someone who's competent can be given that information and overlook it. It just doesn't make sense to me."

Tapiwa Matukutire

The DVLA have since apologised for their role in the arrest, recognising that they didn't perform the proper checks.

But the Home Office has refused to comment on the case. Letters seen by the ITV News suggest the officials heard in the recording acted in a 'professional manner' and followed the usual procedures.

Tapiwa's lawyer, David Jones of Garden Court Chambers, adds that the case should never have got as far as the knock on the door. He describes the raid as a direct result of the Government's so-called 'hostile environment' policy, which leads people who are not immigration officials - such as banks, employers and landlords - to flag up to the Home Office when they believe someone may be an illegal immigrant. Those people are not specialists in immigration enforcement, and that means mistakes can be made.

In the North West alone, it's thought there have been 20-30 cases similar to that of Tapiwa and his wife. They say the Home Office has a duty to check its own records, to stop other families going through the same experience.