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More mental health support for 999 calls

A new NHS support service has launched in Greater Manchester to help police deal with mental health calls.

The Vulnerability Support Unit screens 999 and 101 calls and then diverts them to officers who can provide specialist support.,

Greater Manchester Police Credit: Greater Manchester Police

The service is delivered by North West Boroughs Healthcare NHS Foundation, in partnership with Pennine Care NHS Foundation Trust and Greater ManchesterMental Health Foundation Trust.


Police plea over misuse of 999 calls

Greater Manchester Police Headquarters Credit: PA

Greater Manchester Police is urging the public not to misuse 999 over New Years Eve.

There is a drastic increase in 999 calls during this time of year, but not all are genuine.

Officers warn the misuse of the emergency number potentially puts people's lives in danger.

Last year on New Year's Eve, GMP took 2,845 calls to 999, doubling a normal day's average which is around 1,400.

'999' turns 75

Archive advert for emergency services Credit: BT

Emergency call service 999 is turning 75. Blackburn has the oldest of BT's current centres, it's been going for 50 years handling more than 7mi calls a year and employs more than 140 people.

Burnley, Liverpool, Macclesfield, Manchester and Rochdale were among the first areas outside London to introduce the 999 service.